Review of consumer laws by Central Consumer Protection Council

Central Consumer Protection Council  (CCPC), the apex body in the area of consumer protection will meet here tomorrow to review consumer protection measures and activities in the country.  The meeting to be chaired by Prof. K.V. Thomas, Minister for Consumer Affairs, Food & Public Distribution will be attended  by  ministers incharge of consumer affairs from the States (two each from five regions in the country), Members of Parliament, Administrators of Union Territories , representatives of Central Government, consumer organizations and consumer activists.

 

In its day-long meeting, the CCPC will discuss following –

 

-         Consumer right to be protected against the marketing of goods and services which are hazardous to life and property;

-         The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as the case may be so as to protect the consumer against unfair trade practices;

-         The right to be assured, wherever possible, access to a variety of goods and services at competitive prices;

-         The right to be heard and to be assured that consumer’s interests will receive due consideration at appropriate Fora;

-         The right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers; and

-         The right to consumer education.

 

The Consumer Protection Act enumerates for formulation of Consumer Protection Councils at the Central, State and District Levels with an objective to protect the rights and interests of the consumers. The Consumer Protection Councils guide the establishment in framing the rules and regulations for better protection of consumers.

so we will get some hard brainstorming on the consumer issues and will get some good suggestions and that will really be considered while taking the amendment of the consumer protection act is considered,but the problem is again the root level people and those who are directly connected with the implementation of consumer protection act and those who are affected greatly with these implementations are not invited to share their experiences and feedback on the issues.So in the circumstances even if the so called amendments are implemented and we get a new amended act still we will be having many questions and issues which will remain unanswered until the sections pertaining to the same are amended in the principal act.