Monday, May 9, 2016

Successfully Completed my 5year Term of Member Women in District Consumer Forum,Bargarh Odisha

On 5th May I completed my 5 year term as Member Women in District Consumer Forum Bargarh, Odisha and ended a  period full of highs and lows, created history changing the role,scope, model,actions and perspective available for women members of consumer forums so a ripple been created and member women now atleast starting to behave as a member not acting as a rubber stamp to approve decisions made somewhere else or now at least some people will show courage to show their choices if impressed upon the work done by me.
I feel contented that I got the opportunity to work in a different environment and certainly initiated some changes though not total to the scenerio.I did a little bit to promote consumer awareness presenting what there exactly is in the consumer protection act 1986 to protect consumer rights for indian citizens and people doing business in India.
I have gathered more than 100 orders to my account presented by me and passed by the forum which is an alltime record I think as I entered the scene when member women are just pushed as rubber stamps some forceably and many just as their wish not to be involved in judicial processes and being happy collecting the pay given for sanctioning the orders just signing them without questions.

Participated in promotional programs initiated by the government to promote the consumer laws in the state in remote areas. Interacted with learned advocates in this period and the outcome is devastating as I see many many flaws that has to be removed if consumer rights are to be guaranteed and the top most is time consumption in disposing and handling matters at consumer forums.
I was in charge  President of the forum for 10 months and looked into all the works involved adding to my original responsibility adding my experiences further.
I am happy to see that collectively our team could have created such environment that people participated in the proceedings without help of Advocates and got disposals accordingly.
what next?

I will renew my advocates license if no employment is offered to me which I can decide to take and would start writing a book on my experiences to enlighten others if possible with fresh memories.

Friday, May 29, 2015

Role of Member Women in Consumer Forums/state commission/national commission under consumer protection act 1986

When I entered the scene vide joining as a member women to a district consumer forum the situation was totally dismaying and it was like there is no role of the member women in the consumer forums. Member women are recruited because there is such a provision in the cp act and going on like this for years and the member women have became just a rubber stamp like role limited only to putting their signature the orders prepared and presented before them with which the essence and thought of keeping one women member in this consumer forums totally failed. I found there is also a thought in the women who join these forums is that because they are not from legal backdrop they do not need to delve into the matters which are mostly legal here they are misguided by their own thought and impression given to them from outside so they do not even give a thought to their position and roles, and this is going on for years.

The thought behind putting a women in the forum even without having a legal qualification is to capture feminine sensitivity while delivering justice because we all know the balancing capacities of women all over the world who run their individual families with all patience and efforts balancing life and these qualities are thought to get some role in delivering justice too.

Many women who join are only concerned with the money involved and do not care for all other activities till they are given the dues in time and do not hesitate to sign the orders blindly without a single thought.This is really a decisive factor of women not involving in the procedures because qualified women are not preferring neither those who have a social bend of mind are often recruited to these posts.Many do just sign with a fear of confrontation and avoiding harrasment from other members and office staff if they are not agreeing to the orders that is written and raise questions so if this is cared a little many women members will give their fearless opinion about various complaints and orders.

Now I think this needs to be changed and women should do justice to the role they are playing which is very very important looking into the vary purpose of including them in judicial process.Because a women member need not have to analyze the situation from legal point of view but only  will judge hearing the call from inside of her soul and decide whether everything is ok or any changes are needed or something wrong has happened while delivering justice.And she must opine what her thoughts are if they are not heard and the other two are of one opinion still she should give her own opinion in the order without fear so if any appeal is preferred the upper forum will be able to know the situation better.

Many a times women members think that even if she gives her honest opinion it is of no value as the other two members opinion will be sufficient to make an order a valid one so why take further problems and it is better to put in a signature agreeing to what is said is easy. This is avoidance of one's own role. People who are joining jobs that are social motivated must have the guts to deliver without thinking about or calculating the profit or income.

Conclusion: If you are joining as a member women first think a little about your role because you are capable to bring changes in judicial system itself and bringing smiles in many faces. If you are not from legal back drop read a little about the consumer laws and laws that are related to just have that much knowledge to understand the proceedings that goes on before you. Do not always calculate the profit and loss you are doing a great service to the humanity it does not matter if anyone appreciates or not or it is recognized or not.

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